Terms of Service

These Terms of Service govern your use of ecstopia.com and purchases from Ecstopia. By using the website or placing an order, you agree to these terms, subject to rights that cannot be excluded under applicable consumer law.

Store Use

You must use the website lawfully and must not interfere with its security, operation, or other customers. Product descriptions, images, availability, and prices may be corrected or updated when necessary.

Orders and Payment

Submitting an order is an offer to purchase. Ecstopia may decline or cancel an order for reasons including suspected fraud, pricing or inventory errors, payment failure, or shipping restrictions. If payment has been collected for a cancelled order, the applicable amount will be refunded.

Products

Fragrance perception and performance vary by person, environment, and method of use. Product colors and packaging may appear slightly different on screens or may be updated without changing the essential product.

Shipping, Duties, Returns, and Promotions

Shipping is governed by our Shipping Policy. Destination-country duties, taxes, and customs charges are the recipient's responsibility unless checkout explicitly states otherwise. Returns and damaged orders are governed by our Return Policy. Promotions are subject to stated eligibility, dates, exclusions, and availability.

Intellectual Property

The Ecstopia name, branding, product names, photographs, text, designs, and other store content are owned by or licensed to Ecstopia and may not be copied or commercially used without permission.

Third-Party Services

The website may use or link to services operated by Shopify, payment providers, carriers, and other third parties. Their services may be governed by separate terms and privacy policies.

Liability

To the fullest extent permitted by applicable law, Ecstopia is not responsible for indirect or consequential losses arising from use of the website or products. Nothing in these terms limits liability or consumer rights that cannot legally be limited.

Changes and Governing Law

We may update these terms by publishing a revised version. These terms are governed by the laws of Kuwait, without limiting mandatory rights that may apply to customers elsewhere.

Contact

Questions may be sent to Info@ecstopia.com.