Privacy Policy
This Privacy Policy explains how Ecstopia collects, uses, and shares personal information when you visit ecstopia.com, make a purchase, contact us, or use our services.
Information We Collect
We may collect information you provide, including your name, email address, phone number, billing and shipping address, order details, and customer-service communications. Payment information is processed by our payment providers. We may also collect device, browser, IP address, cookie, and store-usage information through Shopify and approved service providers.
How We Use Information
We use personal information to process and deliver orders, provide support, communicate about purchases, prevent fraud, maintain and improve the store, comply with legal obligations, and send marketing communications when you have consented or where otherwise permitted by law.
How We Share Information
We may share information with Shopify, payment processors, delivery carriers, analytics and marketing providers, customer-support tools, and other providers that help operate the store. We may also disclose information when required by law or to protect our rights, customers, or services. We do not sell personal information for money.
Cookies and Marketing
We and our providers use cookies and similar technologies to operate the website, remember preferences, understand usage, prevent fraud, and support advertising or marketing where permitted.
Retention and International Processing
Information is retained as reasonably necessary to provide services, maintain business and tax records, resolve disputes, and meet legal obligations. Providers may process information outside your country using safeguards required by applicable law.
Your Choices and Rights
Depending on where you live, you may have rights to request access, correction, deletion, restriction, objection, or portability of personal information, or to withdraw marketing consent. We may need to verify your identity.
Contact Us
For privacy questions or requests, contact Info@ecstopia.com.